FAQ’S

FAQ (Frequently Asked Questions)

  • How do I proceed through the check out process?
  • What is a fulfillment address?
  • Can you ship your products anywhere?
  • What methods of payment do you accept?
  • How do I cancel an order or return an item?
  • How safe is my personal information?
  • Which browser should I use to view your site?
  • Do I need to install special software to shop online?
  • Does your site install cookies?
  • How do I enable cookies in my browser?

 

 

How do I proceed through the check out process?

Once you have finished adding items to your Shopping Bag, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

 

What is a fulfillment address?

The fulfillment address is your shipping address. If you have an international address, it is very helpful if you rewrite your address in the Special Instructions field during check out.

Can you ship your products anywhere?

Yes! However, we are not responsible for additional charges you may incur as a result of international duties.

 

What methods of payment do you accept?

We accept all major debit credit card brands.

 

How do I cancel an order or return an item?

E-mail us at loveoneshome@gmail.com  or you can contact us via contact us form on our website.

 

How safe is my personal information?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.

 

Which browser should I use to view your site?

We highly recommend that you browse with the latest version of Microsoft Internet Explorer, Mozilla Firefox, or Apple Safari.

 

Do I need to install special software to shop online?

You must enable JavaScript in order to purchase items on our site. For specific instructions, please select your browser: Microsoft Internet Explorer, Mozilla Firefox, Opera, or Apple Safari. We also recommend that you install the latest version of Adobe Flash Player.

 

Does your site install cookies?

Yes, we do install small packets of information on your computer temporarily. Cookies are used by us to streamline and enhance your ordering experience. In order to use our online store, you must have cookies enabled at all times.

 

How do I enable cookies in my browser?

For specific instructions on how to enable cookies, please select your browser: Microsoft Internet Explorer, Mozilla Firefox , Opera, or Apple Safari.